Shipping

We delivery to the following locations:
United Kingdom
International
With Royal Mail:
Tracked & Signed

Please take a moment to read over our shipping policy and costings. We aim to offer as safe and simple a delivery service as we possibly can.  If you have any further questions please email us at hello@mysilverwood.co.

 

United Kingdom: Royal Mail Tracked & Signed

We only send our jewellery out through the Tracked and Signed service to guarantee safe arrival (as much as we can).  You can decide at checkout which of the 2 options on offer work best for you:

    • Tracked and signed / 48h delivery from day of dispatch / Cost: £5.50
    • Special Delivery Guaranteed by 1PM based on date of dispatch (recommended for orders of a value greater than £250) / Cost: £7.50
      • Delivery is Monday to Saturday
      • As stated above, from day of dispatch please count around 2 working days. If an item is in stock we aim to send it out to you within to 2 to 4 working days from when your payment is received
      • As you know, all our products are handmade and this is not always a short process. There are also periods of higher demand so there may be times when orders take longer to fulfill. But we will notify you before purchase if this is the case on any specific item. This does not stop you from placing an order but it does means that you may only receive it within 3 to 4 weeks for all Made to Order items.
      • Note: Saturday Delivery is only available in England and Wales and in Belfast postcode areas BT1-BT9

        EU: Royal Mail Tracked & Signed

        We only send our jewellery out through the Tracked and Signed service to guarantee safe arrival (as much as we can).  The shipping costs will be calculated at checkout based on the weight of the package. Costs also include insurance on goods should anything go missing in transit. Please see below for details of costs:

        • Small parcel up to 100g: Tracked and Signed / Cost: £9.50
        • Small parcel 101g up to 250g: Tracked and Signed / Cost: £10.50
        • Small parcel 251g up to 500g: Tracked and Signed / Cost: £12.50
        • Small parcel 505g up to 750g: Tracked and Signed / Cost: £14.50
        • Small parcel 751g up to 1kg: Tracked and Signed / Cost: £18.00
        • Small parcel 1.01kg up to 1.5kg: Tracked and Signed / Cost: £21.00
        • Small parcel 1.51 up to 2kg: Tracked and Signed / Cost: £25.00
        • Delivery is Monday to Friday
        • Please count around 4 to 6 working days from day of dispatch. If an item is in stock we aim to send it out to you within to 2 to 4 working days from when your payment is received
        • As you know, all our products are handmade and this is not always a short process. There are also periods of higher demand so there may be times when orders take longer to fulfill. But we will notify you before purchase if this is the case on any specific item. This does not stop you from placing an order but it does means that you may only receive it within 3 to 4 weeks for all Made to Order items.

        Rest of the world: PLEASE NOTE THAT AT THIS TIME WE CAN ONLY SEND OUT ITEMS CREATED IN WALNUT OR SYCAMORE INTERNATIONALLY. THIS IS DUE TO CITES REGULATIONS ON BUBINGA.

        ADDITIONAL CUSTOMS TAXES MAY APPLY AND BE ADDED UPON ARRIVAL. WE ARE UNABLE TO ADVISE AS TO WHAT THESE WILL BE.

        if you have any questions we'll do our best to answer you. Please contact us at hello@mysilverwood.co.

        We only send our jewellery out through the Tracked and Signed service to guarantee safe arrival (as much as we can).  The shipping costs will be calculated at checkout based on the weight of the package. Costs also include insurance on goods should anything go missing in transit. Please see below for details of costs:

        • Small parcel up to 100g: Tracked and Signed/ Cost: £10.50
        • Small parcel 101g up to 250g: Tracked and Signed/ Cost: £12.00
        • Small parcel 251g up to 500g: Tracked and Signed / Cost: £15.00
        • Small parcel 505g up to 750g: Tracked and Signed / Cost: £18.00
        • Small parcel 751g up to 1kg: Tracked and Signed / Cost: £22.00
        • Small parcel 1.01kg up to 1.5kg: Tracked and Signed / Cost: £24.00
        • Small parcel 1.51 up to 2kg: Tracked and Signed / Cost: £30.00 

        • Delivery is Monday to Friday
        • Please count around 6 to 10 working days from day of dispatch. If an item is in stock we aim to send it out to you within to 2 to 4 working days from when your payment is received
        • As you know, all our products are handmade and this is not always a short process. There are also periods of higher demand so there may be times when orders take longer to fulfill. But we will notify you before purchase if this is the case on any specific item. This does not stop you from placing an order but it does means that you may only receive it within 3 to 4 weeks for all Made to Order items.