Shipping

We delivery to the following locations:
United Kingdom
International
With Royal Mail:
Tracked & Signed

SEASONAL SPECIAL:

Free Shipping on all UK orders.

Free International Shipping on all orders over £150.

 

For more details and shipping info, please take a moment to read over our shipping policy and costings below. We aim to offer as safe and simple a delivery service as we possibly can.  If you have any further questions please email us at hello@mysilverwood.co.

 

United Kingdom: Royal Mail Tracked & Signed

We only send our jewellery out through the Tracked and Signed service. 

  • NOW OFFERING FREE UK DELIVER / 48h delivery from day of dispatch
  • Contact us about Special Delivery Guaranteed by 1PM / Cost: £7.50
  • Delivery is Monday to Saturday
  • If an item is in stock we aim to send it out to you within to 2 to 4 working days from when your payment is received.
  • However, please remember there is a waiting time of about 3 to 4 weeks for production of orders (though it may be quicker). As you know, all our products are handmade and we create as orders come in. There are also periods of higher demand so there may be times when orders take longer to fulfil. But we are doing our best to make sure that any additional waiting times are clearly communicated. This does not stop you from placing an order but it does mean that you may only receive it within 4 weeks. Thank you for your support and comprehension.
  • Note: Saturday Delivery is only available in England and Wales and in Belfast postcode areas BT1-BT9

 

EU: PLEASE NOTE THAT FROM THE 1ST OF JANUARY 2021, ADDITIONAL IMPORT DUTIES AND VAT MAY APPLY AND BE ADDED UPON ARRIVAL. THESE WILL NEED TO BE PAID PRIOR TO RECEIVING YOUR DELIVERY AND THE COURIER WILL CONTACT YOU. UNFORTUNATELY, WE ARE UNABLE TO ADVISE ON THE EXACT RATES AS THIS IS BEYOND OUR CONTROL AND WILL BE CHARGED BY THE LOCAL CUSTOMS SERVICES IN CHARGE.  (The process should be easy but we just want you to be aware of this).

We send our jewellery through the Royal Mail Tracked and Signed service.  The shipping costs will be calculated at checkout based on the weight of the package. Costs also include insurance on goods should anything go missing in transit. Please see below for details of costs:

  • NOW OFFERING FREE SHIPPING ON ALL ORDERS OVER £150 / 4 to 6 working days from day of dispatch
  • Small parcel up to 250g: Tracked and Signed / Cost: £6.00
  • Small parcel 251g up to 500g: Tracked and Signed / Cost: £8.50
  • Small parcel 505g up to 750g: Tracked and Signed / Cost: £10.50
  • Small parcel 751g up to 1kg: Tracked and Signed / Cost: £12.50
  • Small parcel 1.01kg up to 1.5kg: Tracked and Signed / Cost: £18.00
  • Small parcel 1.51 up to 2kg: Tracked and Signed / Cost: £20.00
  • Delivery is Monday to Friday
  • Please count around 4 to 6 working days from day of dispatch.
  • If an item is in stock we aim to send it out to you within to 2 to 4 working days from when your payment is received.
  • However, please remember there is a waiting time of about 3 to 4 weeks for production of orders (though it may be quicker). As you know, all our products are handmade and we create as orders come in. There are also periods of higher demand so there may be times when orders take longer to fulfil. But we are doing our best to make sure that any additional waiting times are clearly communicated. This does not stop you from placing an order but it does mean that you may only receive it within 4 weeks. Thank you for your support and comprehension.

 

 

Rest of the world:

IN SOME COUNTRIES, ADDITIONAL COSTS MAY APPLY AND BE ADDED UPON ARRIVAL TO INCLUDE IMPORT DUTIES AND OTHER TAXES SET BY LOCAL CUSTOM SERVICES. WE ARE UNABLE TO ADVISE AS TO WHAT THESE WILL BE.

If you have any questions we'll do our best to answer you. Please contact us at hello@mysilverwood.co.

We have partnered up with DHL for all international deliveries. Silverwood® will cover part of the shipping costs for orders under £150. These costs are calculated at checkout based on the weight of the package. Please see below for details of costs:

  • FREE SHIPPING OFFERED ON ALL ORDERS OVER £150 / Shipping costs you will pay on smaller orders are below / 6 to 10 day delivery from day of dispatch
  • Small parcel 100g up to 500g: DHL / Cost: £12.00
  • Small parcel 501g up to 1kg: DHL / Cost: £20.00
  • Small parcel over 1kg: DHL / Cost: £35.00

 

  • Delivery is Monday to Friday
  • Please count around 6 to 10 working days from day of dispatch.
  • If an item is in stock we aim to send it out to you within to 2 to 4 working days from when your payment is received.
  • However, please remember there is a waiting time of about 3 to 4 weeks for production of orders (though it may be quicker). As you know, all our products are handmade and we create as orders come in. There are also periods of higher demand so there may be times when orders take longer to fulfil. But we are doing our best to make sure that any additional waiting times are clearly communicated. This does not stop you from placing an order but it does mean that you may only receive it within 4 weeks. Thank you for your support and comprehension.